Professor Corey Phelps defines extramural knowledge as knowledge from external sources. He discusses the nature of internal and external knowledge, and the value of partnerships and alliances to bolster organizational strength.
Kathy Domenici and Stephen Littlejohn explain strategies for resolving conflict in a workplace environment. They have condensed their ideas into the 'Team Mediation System' which uses enhanced communication processes to mediate tense situations.
Stephen Littlejohn and Kathy Domenici discuss the ideas and practices of facilitative leadership. They explain how planning, teamwork, and conflict management can lead to better business leadership. They also demonstrate these skills in simulated scenarios.
Professors Stewart Clegg and Tyrone Pitsis discuss the challenges of organizational and personal identity.They briefly discuss to what extent an organization can mandate an employee's behavior and to what point an employee should comply with requests.
Professors Stewart Clegg and Tyrone Pitsis tackle ethical challenges to professional organizations. They discuss whether a company should force its staff to promote clients that may engage in questionable moral practices.