Despite recent advancements in software technologies, effective software development remains a challenge for IT professionals. In recent years, the agile software development process has become very popular in the software industry due to its focus on adaptation to change.
Jennifer Dominiquini discusses digital transformations and the work that she has done at BBVA to help with its digital transformation. The banking industry once consisted of bank branches and in-person interactions, but it is changing into a more digital process. Dominiquini discusses digital changes in banking and how they maintain customer services.
Professor Loizos Heracleous explains that strategic management requires wisdom, experience, insight, and the ability to see levels of obstruction to make decisions. There is no model for strategic management; it requires having a holistic perspective and using it to make decisions.
Katherine Mount discusses performance management in an organization and how to use performance management to its full potential. Good performance management requires the manager to understand organization-wide goals and the specific job requirements of the staff. Mount discusses mission statements, the cascading objectives technique, and the competency framework.