MHA-5000 v3

Howard, P. F., Liang, Z., Leggat, S., & Karimi, L. (2018). Validation of a management competency assessment tool for health service managers. Journal of Health Organization and Management, 32(1), 113-134.
This article reported on the validation of a management competency assessment tool (MCAP Tool) from a sample of 117 senior and middle managers working in two public hospitals and five community services in Victoria, Australia.

Liang, Z., Blackstock, F. C., Howard, P. F., Briggs, D. S., Leggat, S. G., Wollersheim, D., Edvardsson, D., & Rahman, A. (2018). An evidence-based approach to understanding the competency development needs of the health service management workforce in Australia. BMC Health Services Research, 18(1-13).
The article discussed the results of a 360° assessment using the Managerial Competency Assessment Partnership (MCAP) of the competence of Australian health service managers (HSMs) to identify managerial competence levels, and training and development needs.

Olden, P. C. (2019). Management of healthcare organizations: An introduction (3rd ed.). Chicago, IL: Health Administration Press.
Read Chapter 4 “Organizing: Jobs, Positions, and Departments”, and Chapter 15, “Professionalism and Communication”. Healthcare organizations are deeply reliant on their organizational structure, which defines individual roles and responsibilities and how the many different roles relate to each other. A key factor to the success of organizational structure is communication within the organization. Chapters 4 and 15 present the concepts central to these topics.

Yarbrough Landry, A., Stowe, M., & Haefner, J. (2012). Competency assessment and development among health-care leaders: Results of a cross-sectional survey. Health Services Management Research, 25(2), 78-86.
The purpose of this article is to determine how well competency training works in healthcare organizations, and to obtain a better understanding of the competencies needed for leaders at different Points of their careers and at various organizational levels.