TIM-6590 V2

Botezatu, M. A., Pirnau, C., & Carp-Ciocardia, R. M. (2019). A modern quality assurance system - condition and support to an efficient management. TEM Journal, 8(1), 125–131.
This article discusses the importance of not overlooking quality metrics and criteria as part of project planning and implementation.

Dale, B.G., Bamford, D., & van der Wiele, T. (2016). Managing quality – an essential guide and resource gateway (6th ed.). West Sussex, UK: John Wiley and Sons.
Read Chapter 8, Quality Management, and the ISO9000 Series (pp. 173-192).

Cahyadi, A., & Prananto, A. (2015). Reflecting design thinking: A case study of the process of designing dashboards. Journal of Systems & Information Technology, 17(3), 286-306.
Developing effective dashboards requires the selection of the right data sets. This article discusses considerations to follow when designing and developing dashboards.

Martinelli, R. J., & Milošević, D. (2016). Project management toolbox: Tools and techniques for the practicing project manager. Hoboken, NJ: Wiley.
Read Chapter 12, Performance reporting.