How to Stop Saying "Um," "Ah," and "You Know"Zandan, N. (2018). How to stop saying “um,” “ah,” and “you know.”
Harvard Business Review Digital Articles, 2–5. Retrieved from http://proxy1.ncu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=131223014&site=eds-live
- This article explores how to eliminate “audible pauses” from your speeches.