How to Stop Saying "Um," "Ah," and "You Know"Zandan, N. (2018). How to stop saying “um,” “ah,” and “you know.”
Harvard Business Review Digital Articles, 2–5. Retrieved from https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=bth&AN=131223014&site=eds-live&scope=site&custid=natuniv
- This article explores how to eliminate “audible pauses” from your speeches.