COM-2020 v1

Sullivan, P. J., & Callow, N. (2005). A cross-cultural examination of the factor structure of the scale for effective communication in team sports. Group Dynamics: Theory, Research, and Practice, 9(2), 87–92. Retrieved from http://proxy1.ncu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=hpi&AN=HaPI-394799&site=eds-live

• After reading this article, you will understand how productive conflict in interpersonal communication can lead to positive results. This article is a cross-cultural examination of the factor structure of the Scale for Effective Communication in Team Sports.

Whiteley, J. (2019). Navigating conflict with communication. RDH, 32–35. Retrieved from http://proxy1.ncu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=135401093&site=eds-live

• After reading this article, you will understand how to use communication to resolve conflict. This article provides some tips to manage conflict in communication with colleagues, even when it is challenging. These include finding the right time and setting to have a conversation, speaking to the specific person directly when having an issue with such a person, and taking a pass on being passive aggressive.