Balasubramanian, B. A., Marino, M., Cohen, D. J., Ward, R. L., Preston, A., … Solberg, L. I. (2018). Use of quality improvement strategies among small to medium-size US primary care practices. Annals of Family Medicine, 16, S35-S43. https://doi-org.proxy1.ncu.edu/10.1370/afm.2172 The article examines variations in use of quality improvement (QI) strategies among 1,181 small- to medium-size primary care practices engaged in a national initiative spanning 12 U.S. states to improve quality of care for heart health and assessed factors associated with those variations.
Niñerola, A., Sánchez-Rebull, M.-V., & Hernández-Lara, A.-B. (2020). Quality improvement in healthcare: Six Sigma systematic review. Health Policy, 124(4), 438–445. The purpose of the article is to identify opportunities for the implementation of Six Sigma through a comprehensive literature analysis of 20 years since the first publication of Six Sigma appeared in the healthcare sector until 2017
Olden, P. C. (2019). Management of healthcare organizations: An introduction (3rd ed.). Chicago, IL: Health Administration Press. Read Chapter 11, “Leading: Culture and Ethics” Chapter 11 and Chapter 12, “Controlling and Improving Performance”. Organizational culture in healthcare organizations emphasizes ethics and quality in the providing of patient care. Chapters 11 and 12 investigate the roles of ethical culture and continuous quality improvement in the business and practice of medicine.
Young, C., Ignaszewski, M., Wilson, M., Baloo, M., Gin, K., & Ignaszewski, A. (2017). Roots of quality improvement in health care: From post-Second World War Japanese manufacturing to advancing cardiac care in British Columbia. British Columbia Medical Journal, 59(10), 517–522. The article highlights the use of quality improvement (QI) awareness, which began with the publication of several provincial and national reports on safety and quality before being used in the field of cardiology by the Canadian Cardiovascular Outcomes Research Team.