Leadership in Healthcare: Essential Values and Skills (3rd ed.)
Dye, C. F. (2017). Leadership in healthcare: Essential values and skills (3rd ed.). Chicago, IL: American College of Healthcare.
Read Chapters 6, 8, 9, and Appendix A
The link to the Redshelf book is located in your course in the Getting Started module and the Bookshelf link on your top navigation bar.