PM-4610 v1

Petrick, J. A. & Kloppenborg, T. J. (2002). Initiating and planning stages of project quality management. Paper presented at Project Management Institute Annual Seminars & Symposium , San Antonio, TX. Newtown Square, PA: Project Management Institute.
Assessing quality and developing a plan for managing project quality.

Peters, L. A. (2002). Eight planning strategies for delivering quality projects. Paper presented at Project Management Institute Annual Seminars & Symposium , San Antonio, TX. Newtown Square, PA: Project Management Institute.
Strategies for delivering quality projects.

Lutzker, D. (2002). Practical quality management for project managers. Paper presented at Project Management Institute Annual Seminars & Symposium , San Antonio, TX. Newtown Square, PA: Project Management Institute.
This article reviews key concepts of quality management for project managers.

Roeder, T. (2017). A sixth sense for project management.
Project managers are agents for change and quality.

Dülgerler, M. (2015). Making better, more responsive organizations. Paper presented at PMI® Global Congress 2015—EMEA, London, England. Newtown Square, PA: Project Management Institute.
This article reviews how quality processes can be built into organizational management.