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Library Accessibility Services

This guides provides details about accessibility options at National University Library.

Library Contact Info

Online Library Available 24/7

Phone:  (888) 628-1569
Text/SMS:  (928) 550-6552

Library Staffed Hours
Excluding holidays. Pacific Time shown. Use the Time Zone Converter to check your local time. 

Monday-Thursday:  8:00AM - 9:00PM 
Friday:  8:00AM - 5:00PM
Saturday:  9:00AM - 5:00PM
Sunday:  10:00AM - 7:00PM


Welcome to the Library Accessibility Services Guide

The Library is committed to providing equitable access to library resources and services for all users, in accordance with our overall Mission and Vision. The Library continues to develop offerings to meet current ADA standards. Arrangements for reasonable accommodations are coordinated with the University's Student Accessibility Services (SAS) department. If services are needed beyond those listed, or if you have questions or suggestions, please contact the SAS office.

For further details about the variety of Library services available to persons with disabilities, please use the blue menu on the screen to navigate this guide. We hope that this guide enhances your ability to use our Library fully and independently.

Contact Information:

Library Overview

Library Website

The Library strives to make its website accessible in accordance with WCAG 2.0, ADA, Section 508, and other accessibility standards and guidelines. Students, faculty, and staff are encouraged to contact us with any issue concerning the Library website.

Research Resources

The Library subscribes to many electronic resources provided through a variety of commercial vendors and publishers, and, unfortunately, not all resources were designed for maximum accessibility. The Library provides students with access to licensed content which is hosted and delivered on the providers’ websites. Therefore, in some cases, the Library is unable to provide an alternative accessible copy or version of the resource if the resource itself was not properly encoded for accessibility from the start. As vendors continue to work toward compliance and usability, the functionality of their databases will improve. Students, faculty, and staff are encouraged to contact us with any issue concerning the electronic journals, books, and databases. Currently, many Library resources provide accessibility features such as text-to-speech, closed captioning, and compatibility with screen readers and mouseless navigation. For a comprehensive description of features, please use the blue menu on the left-hand side of the screen to navigate this guide.

Reference Services

Reference librarians can assist with any questions you have about using the library or conducting library research. Assistance is via phone, live chat, Ask a Librarian, or email at To avoid delays in service that occur during peak service periods, or to receive individual assistance with extensive research projects, students with disabilities are encouraged to schedule a research consultation with a reference librarian by calling the Library at 888-628-1569, or by completing the Research Consultation Request Form.

Instructional Services

The Library provides Quick Tutorial Videos and lengthier Library Workshop Videos which display closed captioning. Additionally, real-time captions are available in live Zoom presentations. Students, faculty, and staff are encouraged to contact us with any issue concerning the Library’s instructional services.