OL-7100 v3

Kay, A. A., & Skarlicki, D. P. (2020, July). Cultivating a conflict-positive workplace: How mindfulness facilitates constructive conflict management.Organizational Behavior and Human Decision Processes, 159, 8–20.
In this article, conflict is viewed as positive, and people should work collaboratively to address conflict rather than avoid it.

Heffernan, M. (2012). Dare to disagree [Video file]. TED Conferences.
In this 13-minute video, Heffernan shares through examples how good disagreement is central to progress.

Goldman-Wertzler, J. (2019, July 29). Free yourself when conflict resolution fails [Video]. TEDxChelseaPark.
In this 9-minute video, Goldman-Wertzer shares that when attempts to resolve conflict fail, people can free themselves by doing something different and taking pattern-breaking action.

Clardy, A. (2018). Managing organizational conflict: Towards a comprehensive framework of outcomes, practices, and competencies. Performance Improvement, 57(10), 10–25.
This reading proposes a framework of eight goals for conflict‐management programs and practices that involve surfacing conflicts early on, developing conflict‐management competencies, implementing routine conflict‐management processes, dealing with various causes and effects of conflict, and resolving problems of chronic conflict.

Hughes, T. (2019). Mentoring school leaders through cultural conflict. Research in Educational Administration & Leadership, 4(3), 591–622.
This reading provides information about deficits in training for inclusive school leaders and presents viewpoints along with options intended to help support their efforts to lead others through cultural challenges and conflicts.

Kutch, J. (2019, April). What productive conflict can offer a workplace [Video file]. TED Conferences.
In this 6-minute video, Kutch highlights the importance of productive conflict.