OL-7100 v3

Baditoiu, L. A., & Stanescu, A. (2018). A strategic approach to conflict management systems. Review of International Comparative Management / Revista de Management Comparat International, 19(5), 487–496.
This reading provides recommendations for educational leaders in encouraging the practice of positive conflict management strategies and for employees who want to maintain a peaceful environment in their respective institutions.

Van Gramberg, B., Teicher, J., Bamber, G. J., & Cooper, B. (2020). Employee voice, intention to quit, and conflict resolution: Evidence from Australia.ILR Review, 73(2), 393–410.
This reading provides recommendations for improving workplace dispute resolution that the authors believe offer mutual gains for stakeholders. This is an essential topic today, especially with changes in workplace settings, such as the work from home movement due to the pandemic of 2020.

Steen, A. M., & Shinkai, K. M. (2020). Understanding individual and gender differences in conflict resolution: A critical leadership skill. International Journal of Women’s Dermatology, 6(1), 50–53.
In this reading, you will become familiar with several concepts key to conflict generation and resolution.