Paydon, M. E., Ensminger, D. C., & De Kluyver, M. (2020). Applying evaluative inquiry: Experience and recommendations from the field. Performance Improvement, 59(7), 10-19. This article walks readers through the evaluative inquiry cycle and how this process can lead to program and organizational improvement.
Patton, M. Q. (2018). Facilitating evaluation: Principles in practice. SAGE Publications, Inc. Read Chapter 3: The Overarching Principle of Evaluation Facilitation: Be Utilization-Focused (pp. 43-58). Patton explains why utilization is the overarching principle for effective evaluations.