DHA-7012 v2: Data-Driven Decision Making

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Jha, R. K., Sahay, B. S., & Charan, P. (2016). Healthcare operations management: a structured literature review. Decision: Official Journal of Indian Institute of Management Calcutta, 43(3), 259-281.

Keskinocak, P., & Savva, N. (2020). A review of the healthcare-management (modeling) literature published in manufacturing & service operations management. Manufacturing & Service Operations Management, 22(1), 59–72.

Mandinach, E. (2012). A perfect time for data use: Using data-driven decision making to inform practice. Educational Psychologist, 47(2), 71–85.

Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting & Social Change, 126, 3–13.