Sherwood, G., & Barnsteiner, J. (2017). Quality and Safety in Nursing:
A Competency Approach to Improving Outcomes: Vol. Second edition. Wiley. Blackwell. Read Section 1 (Pages 1-58)
So, H. M. (2020). Multiple levels of impact of nurse consultant-led continuous quality improvement: The experience of a critical care nurse consultant in Hong Kong. CONNECT: The World of Critical Care Nursing, 13(4), 185–195. https://doi-org.proxy1.ncu.edu/10.1891/WFCCN-D-19-00013 Read Pages 185-195.
Sherwood, G., & Barnsteiner, J. (Eds.). (2017). Quality and safety in nursing: A competency approach to improving outcomes. John Wiley & Sons, Incorporated. Read Chapter 6.