MBA610: Strategic Planning

Kolk, A. (2016). The social responsibility of international business: From ethics and the environment to CSR and sustainable development. Journal of World Business, 51(1), 23–34. https://doi.org/10.1016/j.jwb.2015.08.010.
Kolk examined addressed social responsibility issues in the past 50 years, highlighting key developments and implications from a historical perspective of the international business (IB) literature. This 50-year review shows three subthemes: the (green) environment; ethics, rights, and responsibilities; poverty and (sustainable) development.

Chattopadhyay, D., Biswas, D. D., & Mukherjee, S. (2017). A new look at HR analytics. Globsyn Management Journal, 11(1/2), 41–51.
The authors’ objective with this paper is to facilitate understanding on this emerging area of human resource management and aid comprehension of how HR Analytics can be an aid to sustainability. Throughout the paper how HR Analytics can address issues such as high attrition, employment branding, work-life balance, congenial reporting relationships in work settings and a host of other organizational issues are introduced.

Walsh, J. (2019). PEST analysis. Salem Press Encyclopedia.
Political, economic, sociocultural, and technological (PEST) analysis is a widely used tool in management and related studies with a broad range of applications. The basic concept is to contextualize a firm, a product, a transaction, or another unit of analysis within the world around it. Everything external to the unit of analysis is part of the competitive environment.

Meyer, P. (2017). PepsiCo PESTEL/PESTLE analysis & recommendations. Panmore Institute.
An example of a professionally completed PEST Analysis. Learners are encouraged to review this document for illustrative purposes.

Warner, A. G. (2010). Strategic analysis and choice: A structured approach. ProQuest Ebook Central.
Read Chapter 1, Strategy as Process and Product or How to Build a Business Strategy Without Too Much Pain. Strategic planning and management require strategic thinking. This chapter introduces the intersection of these three concepts. The intent of this course is to introduce and foster the skills through theory and practice.

ASQ (n.d.). What is Total Quality Management (TQM)? https://asq.org/quality-resources/total-quality-management.
ASQ exists to empower individuals and communities of the world to achieve excellence through quality and is “committed to providing enhanced expertise, professional networks, tools, and solutions to help our members advance their products, services, and industries” (https://asq.org/about-asq, 08/04/2021). This piece defines and explains the concept of TQM.

Cătălin, S. H., Bogdan, B., & Dimitrie, G. R. (2014). The existing barriers in implementing total quality management. Annals of the University of Oradea, Economic Science Series, 23(1), 1234–1240.
The authors take the position that TQM implementation requires a holistic approach of quality organization-wide involving a procedural approach that considers the strategic aspects of the continuous improvement of quality. The focus of this study is identification and presentation of the main reasons that prevent implementation of total quality management system and achieving quality.

Kar, S. (2017). Total Quality Management and its Applications for Business Growth. Globsyn Management Journal, 11(1/2), 55–58.
Kar offers a perspective on TQM with respect to its relevance in the modern competitive environment detailing the what, why, and the critical considerations.

Paraschivescu, A. O., & Captrioara, F. M. (2014). Strategic quality management.Economy Transdisciplinarity Cognition, 17(1), 19–27.
SQM, defined and are described seven basic concepts, is proposed as the new quality management strategy of the organization as well as management through quality. The authors described the contributions of Deming, Juran, Crosby, Feigenbaum, Ishikawa, and Garvin on the development of Strategic Quality Management (SQM).

Balanced Scorecard Institute. (n.d.). How to create a balanced scorecard: Nine steps to success. BSI.