Video: Believing and Belonging
Pronovost, P. (2016). Believing and belonging [Video]. YouTube. https://www.youtube.com/watch?v=963dMg7TYMHO
Following the death of Josie King, an 18-month-old who died from a medical error at Johns Hopkins, Dr. Provnovost shares the journey that Johns Hopkins took to fundamentally change their approach to medical practice in order to avoid needless medical errors in the future.
Textbook: The Healthcare Quality Book: Vision, Strategy, and Tools (5th ed.)