LibGuides: MKT470: Services Marketing: Module 4

Module 4 Optional Resources

Textbook

Essentials of Services Marketing (4th ed.). by Wirtz, J., Lovelock, C. H., & Chew, P.
ISBN: 9781292425160

Publication Date: 2022

Read the following Chapters:
Chapter 11
Chapter 12
Chapter 13

Access your textbook via the Bookshelf tab in the top navigation bar of your course.

Packback Resources

How Do I Connect My Packback Grade to MY Course's Gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, Etc.?
Packback. (2021). How do I connect my Packback grade to my course's gradebook in Blackboard, Canvas, D2L-Brightspace, Moodle, etc.?. Packback. https://help.packback.co/hc/en-us/articles/4405489994139-How-do-I-connect-my-Packback-grade-to-my-course-s-gradebook-in-Blackboard-Canvas-D2L-Brightspace-Moodle-etc

Your grade in Packback should automatically sync to your grade book in Brightspace. This article discusses this feature.
How Do I Create a Good Quality Post?
Packback. (2017).How do I create a good quality post?. Packback. https://help.packback.co/hc/en-us/articles/115000684052-How-do-I-create-a-good-quality-post-

This article discusses Packback- approved questions.
Student Support
Packback. (n.d.). Student support. Packback. https://help.packback.co/hc/en-us/categories/203990168-Student-Support

This website provides help with your account, navigating Packback, Packback instruct, registering for your community, creating a post, grading and curiosity points, and much more.
Where Can I Find My Community Questions and Responses that I've Posted?
Packback. (2018). Where can I find my community questions and responses that I've posted?. Packback. https://help.packback.co/hc/en-us/articles/360021187112-Where-can-I-find-my-community-questions-and-responses-that-I-ve-posted-

This article discusses how you can access your Learner Profile, and the article discusses where you can find your published posts.
Where Can I Find My Drafts?
Packback. (2019). Where can I find my drafts? . Packback. https://help.packback.co/hc/en-us/articles/360035199391-Where-can-I-find-my-drafts-

This article discusses how to access, save, delete and see your drafts.
Why Is My Post Missing From My Community
Packback. (2019). Why is my post missing from my community?. Packback. https://help.packback.co/hc/en-us/articles/360031482031-Why-is-my-post-missing-from-my-community-

"If after you've posted in your community and later notice that you're unable to find it, this article will help walk you through understanding what could have happened to it and what you can you do to republish it" (Packback, 2019).