DHA-7003 v3

Khwaja, A., & Yang, N. (2022). Quantifying the link between employee engagement, and customer satisfaction and retention in the car rental industry. Quantitative Marketing & Economics, 20(3), 275–292. https://doi.org/10.1007/s11129-022-09253-6

Filbeck, G., Zhao, X., & Warnaka, M. (2022). Glassdoor’s best places to work internationally: Are they best for shareholders? International Journal of Finance & Economics, 27(4), 4350–4363. https://doi.org/10.1002/ijfe.2375

Jiang, H., & Shen, H. (2023). Toward a Relational Theory of Employee Engagement: Understanding Authenticity, Transparency, and Employee Behaviors. International Journal of Business Communication, 60(3), 948–975. https://doi.org/10.1177/2329488420954236

Salem, N. H., Ishaq, M. I., Yaqoob, S., Raza, A., & Zia, H. (2023). Employee engagement, innovative work behaviour, and employee wellbeing: Do workplace spirituality and individual spirituality matter? Business Ethics, the Environment & Responsibility, 32(2), 657–669.