Russ, S.J., Green, J., de Winter, L., et al. (2023). An introduction to quality improvement. Journal of Clinical Urology; 0(0). doi:10.1177/20514158221075405
Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (2000). To err is human. In National Academies Press eBooks. https://doi.org/10.17226/9728 This is a great resource for you to explore and refer to throughout this course. You may download the PDF or read it for free online.
Crossing the quality chasm. (2001). In National Academies Press eBooks. https://doi.org/10.17226/10027 This is a great resource for you to explore and refer to throughout this course. You may download the PDF or read it for free online.
[Simon Ash]. (2022, June 19). Tuckman's 5 Stages of Team Development (Forming, Storming, Norming, Performing, Re-forming) [Video]. YouTube. https://www.youtube.com/watch?v=-RwkZxGPQb8 (5:58)
