LibGuides: DHA-7002 v3: Lesson 3 Resources

Lesson 3 Resources

Using systems thinking in patient safety: a case study on medicines management
Brimble, M., & Jones, A. (2017). Using systems thinking in patient safety: a case study on medicines management. Nursing Management (2014+), 24(4), 28
Human factors systems approach to healthcare quality and patient safety.
Carayon, P., Wetterneck, T. B., Rivera-Rodriguez, A. J., Hundt, A. S., Hoonakker, P., Holden, R., & Gurses, A. P. (2014). Human factors systems approach to healthcare quality and patient safety. Applied ergonomics, 45(1), 14–25. https://doi.org/10.1016/j.apergo.2013.04.023
Patient safety at the crossroads
Gandhi, T. K., Berwick, D. M., & Shojania, K. G. (2016). Patient safety at the crossroads. JAMA, 315(17), 1829-1830. doi:10.1001/jama.2016.1759.
Using systems thinking to identify workforce enablers for a whole systems approach to urgent and emergency care delivery: a multiple case study. BMC Health Services Research
Manley, K., Martin, A., Jackson, C., & Wright, T. (2016). Using systems thinking to identify workforce enablers for a whole systems approach to urgent and emergency care delivery: a multiple case study. BMC Health Services Research, 16(a), 368. https://doi-org.proxy1.ncu.edu/10.1186/s12913-016-1616-y
Obstacles to TQM success in health care systems.
Mosadeghrad, A. M. (2013). Obstacles to TQM success in health care systems. International Journal of Health Care Quality Assurance, 26(2), 147–173. https://doi-org.proxy1.ncu.edu/10.1108/09526861311297352
Fostering Future Leadership in Quality and Safety in Health Care through Systems Thinking.
Phillips, J., Stalter, A., Dolansky, M. and Lopez, G., 2016. Fostering Future Leadership in Quality and Safety in Health Care through Systems Thinking. Journal of Professional Nursing, 32(1), pp.15-24.
Does the concept of safety culture help or hinder systems thinking in safety?
Reiman, T. and Rollenhagen, C., 2014. Does the concept of safety culture help or hinder systems thinking in safety? Accident Analysis & Prevention, 68, pp.5-15.
Trust, temporality and systems: how do patients understand patient safety in primary care? A qualitative study. Health Expectations
Rhodes, P., Campbell, S., & Sanders, C. (2016). Trust, temporality and systems: how do patients understand patient safety in primary care? A qualitative study. Health Expectations, 19(2), 253–263. https://doi-org.proxy1.ncu.edu/10.1111/hex.12342
Fostering Future Leadership in Quality and Safety in Health Care through Systems Thinking.
Phillips, J., Stalter, A., Dolansky, M. and Lopez, G., 2016. Fostering Future Leadership in Quality and Safety in Health Care through Systems Thinking. Journal of Professional Nursing, 32(1), pp.15-24.

Root Cause Analysis (RCA) Grid