LibGuides: MHA-5999 v3: Week 3 Resources

Week 3 Resources

Clinicians’ Obligations to Use Qualified Medical Interpreters When Caring for Patients with Limited English Proficiency
Basu, G., Costa, V. P., & Jain, P. (2017). Clinicians’ Obligations to Use Qualified Medical Interpreters When Caring for Patients with Limited English Proficiency. AMA Journal of Ethics, 19(3), 245–252. https://doi-org.proxy1.ncu.edu/10.1001/journalofethics.2017.19.3.ecas2-1703
Kluesner, N. H., Marshall, K. D., & Vearrier, L. (2018). Use of Interpreter Services in the Emergency Department
Brenner, J. M., Baker, E. F., Iserson, K. V., Kluesner, N. H., Marshall, K. D., & Vearrier, L. (2018). Use of Interpreter Services in the Emergency Department
Occupational outlook handbook
Bureau of Labor Statistics. (2019). Occupational outlook handbook.
Understanding and analyzing the environment
Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2013). Understanding and analyzing the environment. In The Strategic Management of Health Care Organizations
Read chapter 2.
Professional Interpreter Use and Discharge Communication in the Pediatric Emergency Department
Gutman, C. K., Cousins, L., Gritton, J., Klein, E. J., Brown, J. C., Scannell, J., & Lion, K. C. (2018). Professional Interpreter Use and Discharge Communication in the Pediatric Emergency Department
This old hospital. Creative repurposing breathes new life into outmoded health care real estate assets
Hanley, M., & Guillot, R. (2017). This old hospital. Creative repurposing breathes new life into outmoded health care real estate assets. Health Facilities Management, 30(5), 35–39.
Strategic factors and performance measures
Harrison, J. S., & Thompson, S. M. (2014). Strategic factors and performance measures. In Strategic Management of Healthcare Organizations: A Stakeholder Management Approach
Read chapter 6.
Medical Interpreters in Outpatient Practice.
Jacobs B, Ryan AM, Henrichs KS, Weiss BD. Medical Interpreters in Outpatient Practice. Ann Fam Med. 2018 Jan;16(1):70-76. doi: 10.1370/afm.2154. PMID: 29311179; PMCID: PMC5758324.
Mounting Evidence of the Effectiveness and Versatility of Community Health Workers
Landers S, Levinson M. Mounting Evidence of the Effectiveness and Versatility of Community Health Workers. Am J Public Health. 2016 Apr;106(4):591-2. doi: 10.2105/AJPH.2016.303099. PMID: 26959254; PMCID: PMC4816154.
Between Limited English Proficiency and Unplanned Emergency Department Revisit Within 72 Hours
Ngai KM, Grudzen CR, Lee R, Tong VY, Richardson LD, Fernandez A. The Association Between Limited English Proficiency and Unplanned Emergency Department Revisit Within 72 Hours. Ann Emerg Med. 2016 Aug;68(2):213-21. doi: 10.1016/j.annemergmed.2016.02.042. Epub 2016 Mar 29. PMID: 27033142; PMCID: PMC4958500.
How to write a strategic plan [Video file].
Olsen, E. (2019). How to write a strategic plan [Video file]. OnStrategy.
This 4-minute video from OnStrategy provides an overview of conducting a SWOT analysis.
Action planning: Making change happen in clinical practice
O’Neal, H. & Manley, K. (2007). Action planning: Making change happen in clinical practice. Nursing Standard, 21(35), 35-39.
Promoting quality care in patients with cancer with limited English proficiency: perspectives of medical interpreters.
Perez, G. K., Mutchler, J., Yang, M. S., Fox Tree-Mcgrath, C., & Park, E. R. (2016). Promoting quality care in patients with cancer with limited English proficiency: perspectives of medical interpreters. Psycho-Oncology, 25(10), 1241–1245. https://doi-org.proxy1.ncu.edu/10.1002/pon.4176
Putting your SWOT analysis to work [Video file].
Sage, S. (2019). Putting your SWOT analysis to work [Video file]. OnStrategy
This 4-minute video from OnStrategy provides an overview of conducting a SWOT analysis.
How health navigators legitimize the Affordable Care Act to the uninsured
Vargas, R. (2016, September). How health navigators legitimize the Affordable Care Act to the uninsured. Social Science & Medicine, 165, 263-270.
What are patient navigators doing, for whom, and where? A national survey evaluating the types of services provided by patient navigators
Wells KJ, Valverde P, Ustjanauskas AE, Calhoun EA, Risendal BC. What are patient navigators doing, for whom, and where? A national survey evaluating the types of services provided by patient navigators. Patient Educ Couns. 2018 Feb;101(2):285-294. doi: 10.1016/j.pec.2017.08.017. Epub 2017 Aug 31. PMID: 28935442; PMCID: PMC5808907.