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CRS630 v1

Introduction

In Module 1, you are required to select one case study from the provided list below, which you will analyze and reference in your assignments throughout Modules 1 to 4. This approach allows for an in-depth understanding and continuous application of theoretical concepts to real-world scenarios, enhancing your learning experience.

To support your work, a curated collection of articles and resources related to each case study is available below. Engaging with these materials will enrich your analysis and provide diverse perspectives on the issues presented in your chosen case study. 

Amazon Warehouse Workers' Strike

A conflict between Amazon employees and management over working conditions, wages, and workload in distribution centers. Employees at Amazon's distribution centers have engaged in strikes to protest working conditions, wages, and workload. These actions highlight tensions between labor and management in the e-commerce giant's operations.

  • Recent Developments: Amazon warehouse workers in New York City have authorized a strike due to concerns over low wages and hazardous working conditions. 
  • Safety Concerns: A Senate investigation has highlighted safety issues at Amazon's warehouses, indicating higher injury rates compared to industry averages. 

Relevant Articles

Land Development vs. Environmental Advocacy

A dispute involving local government, developers, and environmental groups over a proposed construction project threatening protected wetlands. Conflicts have arisen between developers and environmental groups over projects threatening protected wetlands, such as the Toondah Harbour redevelopment in Australia. These disputes underscore the challenges of balancing economic development with environmental conservation.

  • Case Example: Approval of a controversial apartment block near Toondah Harbour in Australia has sparked backlash due to environmental concerns, including threats to local koala habitats and flood risks. 
  • Regulatory Context: The U.S. Supreme Court's decision has implications for landowners developing wetland properties, affecting environmental protections. 

Relevant Articles

Social Media Platform Content Moderation

A conflict between a tech company, its users, and advocacy groups over content moderation policies perceived as either too restrictive or too lenient. Tech companies face conflicts over content moderation policies, balancing user expression with the need to curb harmful content. These challenges involve users, advocacy groups, and platform administrators.

  • Government Intervention: The U.S. government's actions regarding TikTok highlight concerns over national security and content moderation on social media platforms. 
  • Content Moderation Challenges: Discussions on the complexities and implications of content moderation on social media platforms. 

Relevant Articles

Multinational Labor Dispute

A dispute involving a multinational corporation’s headquarters and regional offices regarding resource allocation and cultural differences in management practices. Global corporations often encounter disputes between headquarters and regional offices over resource allocation and cultural differences, affecting operations and employee relations.

  • Cultural Differences: The impact of cultural differences on conflict resolution in global teams is significant, with studies indicating that a substantial percentage of conflicts in multinational teams are attributed to these differences. 
  • Human Resource Challenges: Challenges faced by multinational corporations in managing cultural diversity and conflict resolution.

Relevant Articles 

Medical AI Deployment in Hospitals

A conflict between healthcare professionals and administrators over the use of AI to assist in patient diagnostics and triage, with concerns about bias and accuracy. The integration of AI in healthcare settings has led to conflicts between healthcare professionals and administrators, focusing on concerns about bias, accuracy, and the impact on patient care.

  • Algorithmic Bias: The implications of bias in medical AI and its impact on clinical decision-making. 
  • Safety Recommendations: Recommendations to ensure the safety of AI in real-world clinical care settings. 

Relevant Articles