PSY-8311 v3

Alcanzar, D. (2024). Why FAQ pages are important + How to write a good FAQ page. Retrieved from https://www.web.com/blog/faq-pages/
This resource provides some basic information on how to develop an FAQ and the purpose it can serve.

Paranjape, N. (2014, Dec. 16). How to Create 'Frequently Asked Questions' Documents using Microsoft Word Custom Styles [Video]. YouTube.

Draft a better FAQ page. (2013). Communication Briefings, 32(8), 4.
This resource provides some quick tips for drafting an optimal FAQ page.

Bastable, S. B. (2016). Essentials of patient education. Jones & Bartlett Learning, LLC.
Chapter 1 provides an overview of education in health care in general & Chapter 12 of this book reviews considerations for Instructional Materials in patient education.

Shilling, V., Catt, S., Jenkins, V., & Fallowfield, L. (2020). Using patient perspectives to inform communication training materials for health care professionals discussing BRCA mutation testing. Breast Cancer Research and Treatment, 184(2), 491–498.
This article discusses how considering patient perspectives can inform the content of training materials.