HSE440: Crisis Management

Lin, Y., & Ng, A. K. (2022). Comparative cultural study: A cross-case study between China and the United States on communication inequalities and buying behavior in a public health emergency under COVID-19. SAGE Research Methods Cases Part 1. SAGE Publications.

Explores how cultural differences influence communication behaviors during public health emergencies like COVID-19. This reading helps students understand the importance of cultural sensitivity and effective communication strategies in diverse, high-pressure situations, which is essential for managing crises at a global or multi-cultural level.

Diallo, E.-h., Abdallah, R., Dib, M., & Dib, O. (2024). Decentralized incident reporting: Mobilizing urban communities with blockchain. Smart Cities, 7(4), 2283-2317.

Discusses how decentralized incident reporting, using blockchain technology, can mobilize communities during crises. This reading highlights innovative approaches to crisis management, demonstrating how emerging technologies can be leveraged to improve transparency, accountability, and coordination during disaster response.

Carreras-Coch, A., Navarro, J., Sans, C., & Zaballos, A. (2022). Communication technologies in emergency situations. Electronics, 11(7), 1155.

Focuses on the role of communication technologies during emergencies. This reading introduces students to the evolving tools available to crisis managers for effective communication, including digital platforms that enhance real-time information sharing among responders and the public. It aligns with the discussion of action planning and coordination through Incident Action Plans (IAPs), offering insights into how technology can improve operational efficiency in crisis management.