TIM-6072 v1

Chen, Z. Ethics and discrimination in artificial intelligence-enabled recruitment practices. Humanit Soc Sci Commun 10, 567 (2023). https://doi.org/10.1057/s41599-023-02079-x

While AI can enhance recruitment efficiency and improve hiring quality, algorithmic bias remains a significant issue, leading to discriminatory hiring practices based on gender, race, and personality traits. This article explores benefits and ethical concerns.

Alhosani, K., Alhashmi, S.M. Opportunities, challenges, and benefits of AI innovation in government services: a review. Discov Artif Intell 4, 18 (2024). https://doi.org/10.1007/s44163-024-00111-w

This article explores how AI is transforming public sector operations. AI’s potential to enhance productivity, streamline processes, and improve service delivery provide examples of key benefits organizations want to adopt. Additionally, the article acknowledges the challenges of AI adoption in the government sector by discussing language barriers, service delays, and ethical concerns.

Polak, P., Anshari, M. Exploring the multifaceted impacts of artificial intelligence on public organizations, business, and society. Humanit Soc Sci Commun 11, 1373 (2024). https://doi.org/10.1057/s41599-024-03913-6

The research examines AI’s transformative effects across various sectors. The article discusses AI’s role in enhancing efficiency, reducing costs, and enabling automation. Additionally, the article addresses concerns related to ethical risks, job displacement, and decision-making transparency. The study highlights the critical need for responsible AI governance and proactive policymaking to balance innovation with societal well-being.

Narius, F. D., M Ali, A. D., & Zhang, X. (2025). AI Chatbots in Education: Challenges and Opportunities. Information, 16(3), 235.

With the emergence and disruption of artificial intelligence (AI), machine-learning (ML), and chatbot technologies, the field of education has been dramatically transformed. Advancements in AI chatbots (such as ChatGPT) have proven to offer several benefits for students and educators. The benefits come with inherent challenges that impede students’ learning and create hurdles for educators. The study explores the benefits and challenges of AI chatbots in educational settings, with the goal of identifying how they can address existing barriers to learning.