LibGuides: RefWorks: RefWorks Help & Training

RefWorks Help

Have questions regarding your RefWorks account or need technical support?

Contact the ProQuest RefWorks Support Team for help:

Support hours are: Monday – Friday from 6:00 AM Pacific Time to 5:00 PM Pacific Time.

In addition, the RefWorks Support Pages are available at any time.

RefWorks Quick Start Guide
This guide will provide you with helpful tips needed to navigate RefWorks.

RefWorks User Guide
Access the RefWorks support pages, which provide a complete overview of RefWorks. Documentation includes how to manage references, installing plugins, and managing citation styles.

Setting your Preferred Citation Style in RefWorks
Select your citation style for creating your bibliography. Available citation styles include APA.
Managing Folders in RefWorks
Start organizing your content in RefWorks by creating folders.
Using Advanced Search in RefWorks
The Advanced Search feature allows RefWorks users to find information in specific sets of folders or within specific metadata fields in their references.
Creating Custom Field Notes in RefWorks
The Custom Field Notes feature allows you to add and manage custom notes fields for references.
Using the Find Duplicates Tool
Remove duplicate references using the Find Duplicates tool. This is one way to maintain an accurate database.