Skip to Main Content

NVivo

This guide provides information for using NVivo.

Video: Verifying the NVivo Version (Windows)

Process Aid: Verifying the NVivo Version (Windows)

Verifying the NVivo Version
  • Open NVivo on the computer. 
  • Click on the About NVivo on the blue navigation panel on the left side of the screen. 
  • Verify the version and release number of the program in the new dialog box that appears. The latest version of the program is NVivo 15. 
  • Skip to the step on Deactivating License before If the NVivo version is 15. 
  • Update the software by following the instruction in the next section if you have the 13th or 14th version of NVivo.

NVivo home screen showing how to check the software version via the "About NVivo" menu, displaying version 15.

Video: Updating the NVivo Software (Windows)

Process Aid: Updating the NVivo Software (Windows)

Checking for Available Software Updates
  • Click on File at the top of the NVivo landing page (as indicated in the image below)

NVivo start screen highlighting the "File" tab in the top-left corner for accessing project and application options.

  • Click on Product Info and then on Check for Software Updates. 

NVivo’s Product Information screen with “Product Info” selected in the left menu and “Check for Software Updates” highlighted in the main panel.

Downloading the Software Update
  • The following view will appear if a software update is available for you to download. Click on Download Now. 

Installing the Software Update
  • Click on Install Now as illustrated in the image below. 

NVivo software update notification window displaying the release notes for NVivo version 15.2.0, with the "Download Now" button highlighted.

  • Let the update install. Do not click on Cancel. 

NVivo installation window showing the InstallShield Wizard extracting files to install NVivo 15.​​​​​​​

Running the NVivo Installation Wizard for Software Update
  • Click Next once the dialog box for NVivo Installer appears and the option is available for selection. 

NVivo Installer window showing preparation progress, including "Computing space requirements," with the "Next" button highlighted.

 

  • Click on Update in the next view (as shown below). 

NVivo installer window prompting the installation of the patch for NVivo 15, with the "Update" button highlighted.

  • Click in the appropriate circle to accept the terms of the license agreement. 

NVivo License Agreement window prompting the user to accept terms by selecting the acceptance circle, with the "Next" button highlighted.

  • Click Next in the subsequent view (once the option is available for selection). 

NVivo installation wizard indicating progress with the "Next" button highlighted.

  • Check the box for launching NVivo and click on Finish to complete the installation of the software update.
  • Follow the instructions in the next section of the guide to update the license key for the program. 

NVivo installation wizard indicating the completion of installation, with a check box for launching NVivo 15 and the Finish option highlighted.

If you encounter any issues with this process, please contact the IT Service Desk at (858) 309-3580, Toll-Free (866)NU-ACCESS ext 3580, or helpdesk@nu.edu. 

Video: Updating the License Key on NVivo

Process Aid: Updating the License Key on NVivo (Windows)

Navigate to Manage License
  • Click on File at the top of the NVivo landing page (as indicated in the image below)

NVivo start screen highlighting the "File" tab in the top-left corner for accessing project and application options.

  • Click on Product Info, then on Manage License, and finally on Deactivate License

NVivo’s screen with “Product Info” selected in the left menu and “Manage License” and "Deactivate License" highlighted in the main panel.

  • Click OK to confirm the deactivation. 

NVivo pop-up notification requesting a confirmation for deactivating the license with the "Yes" button highlighted.

  • The next screen will confirm the deactivation of license. Click OK to complete the process. 

NVivo pop-up notification confirming the deactivation of license with the "OK" button highlighted.

Activating NVivo with a New License Key
  • Open the NVivo program in your computer again. This will open up the dialog box shown below. 
  • Click on Provide Enterprise Key to Activate. 

NVivo activation window prompting the user to either log into myNVivo or to "provide enterprise key to activate".

  • Enter the new license key in the space provided for it in the dialog box for NVivo Setup. (The new license key has been updated in the NCUOne student portal under University Services Module -> Student Technology Resource Center.)
  • Check the box towards the bottom of the view to accept the terms of the license agreement. 
  • Click Next. 

NVivo Setup screen prompting the user to enter the license key, with a checkbox for accepting license terms, and the "Next" option highlighted.

 

  • To complete the activation, click in the circle for Internet and the select Activate. The NVivo program will then be ready for use as usual. 

NVivo Setup screen with 'Internet' and 'Activate' options highlighted for activation mode.

  • A dialog box will open to confirm the activation of the new license key. Click OK to complete the process and start using the program. NVivo pop up window confirming license activation with the "OK" option highlighted.

If you encounter any issues with this process, please contact the IT Service Desk at (858) 309-3580, Toll-Free (866)NU-ACCESS ext 3580, or helpdesk@nu.edu.