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Hoefer, R., & Twis, M. K. (2018). Engagement techniques by human services nonprofits: A research note examining website best practices. Nonprofit Management & Leadership, 29(2), 261–271
Liket, K. C., & Maas, K. (n.d.). Nonprofit organizational effectiveness: Analysis of best practices. Nonprofit and Voluntary Sector Quarterly, 44(2), 268–296.
