McLachlan, P. (2018). Pocket CIO – The Guide to Successful IT Asset Management: Get to Grips with the Fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with This Guide. Birmingham: Packt Publishing. Read Chapter 3: Increasing ITAM Program and Project Success Rates using Change Management.
Read Chapter 5: Understanding and Surviving Software License Compliance Audits.
Read Chapter 6: ITAM Tools – What Should You Look For?
Read Chapter 8: Now What?
Read the following pages:
• Assets newly discovered scenario (pp. 223-224)
• Unplanned event and incident scenario (p. 225)
• Challenges or risks you should anticipate with regards to your program (pp. 228-229)
IAITAM. (2020). IAITAM Home. IAITAM. https://iaitam.org/ Note: This resource is an optional reading intended to enhance your understanding of the content. IATAM is a global professional organization that supports individuals and organizations involved in any aspect of IT Asset Management (ITAM), Software Asset Management (SAM), Hardware Asset Management (HAM), and the lifecycle processes supporting IT Asset Management. This website has a wealth of knowledge. Research this website each week based on the subject matter.
Vicente, P., & da Silva, M. M. (2011). A Business Viewpoint for Integrated IT Governance, Risk and Compliance. 2011 IEEE World Congress On, 422–428. In this paper, they propose a business architecture that describes the integration of the main processes for IT Governance, IT Risk Management and IT Compliance (IT GRC). The paper discusses that IT requirements, standards and best practices play a crucial role in IT organizations/departments. The lack of guidance in this domain, namely scientific research, results in unaided attempts to improve efficiency and effectiveness in organizations.