Waters, T. M., Daniels, M. J., Bazzoli, G. J., Perencevich, E., Dunton, N., Staggs, V. S., Potter, C., Fareed, N., Liu, M., & Shorr, R. I. (2015). Effect of Medicare's nonpayment for hospital-acquired conditions: Lessons for future policy. JAMA Internal Medicine, 175(3), 347–354. This article discusses the impact of withholding payment as an incentive to improving quality of care.
Rossiter, C., Levett-Jones, T., & Pich, J. (2020). The impact of person-centered care on patient safety: An umbrella review of systematic reviews. International Journal of Nursing Studies, 109, 120. Further proof of the correlation between a caring environment and good outcomes.
Makary, M.A., & Daniel, M. (2016). Why medical error is the third leading cause of death in the U.S. British Medical Journal, 353, i2139 Discusses the implications of accidents as the third leading cause of death.