HSA-4030

Berwick, D. M., Nolan, T. W., & Whittington, J. (2008). The Triple Aim: Cares Health, And Cost. Health Affairs, 27(3), 759–769.
Health Affairs is the premier scholarly journal for health policy and related topics. This article is written by Donald Berwick and his colleagues about the Triple Aim and its impact on the quality of care. The Triple Aim is an important model that healthcare managers need to know. Reading this article will give you the opportunity to be well informed about Donald Berwick and his important contribution to healthcare management.

Christ, G. (2020). Teamwork, transparency ring true for top millennial workplaces. Modern Healthcare.
Creating a work environment that embraces transparency and teamwork is an important part of a manager’s responsibility. Modern Healthcare is an important trade journal that you will want to refer to regularly. It is available in the NU library, and this article presents an excellent overview of teamwork and transparency.

Compassion fatigue: Recapture your sense of purpose, hope, and joy. Teater, M. (Director). (2011). [Video/DVD] PESI Inc.
Understanding and supporting the health and well-being of the workforce is a key management responsibility. This important video introduces the concept of compassion fatigue and ways to address it.

Baum, N. (2020). In the age of physician burnout, is it time for a “quadruple aim”? Urology Times, 48(5), 46.
Another resource this week introduces Berwick’s Triple Aim. This article expands on that model and introduces the Quadruple Aim which highlights the important role of managing the health and well-being of providers so that they can provide optimal care to their patients.

Galuska, L. A., & Bursch, B. (2020). Meaning, Joy, and Critical Care Nurse Well-Being: A Call to Action. Critical Care Nursing Clinics of North America, 32(3), 349–367.
This article explores aspects of well-being from the nurse’s perspective.

Norton, J. (2018). The Science of Motivation Applied to Clinician Burnout: Lessons for Healthcare. Frontiers of Health Services Management, 35(2), 3–13.
This article applies motivational theory to clinician burnout. Managers play a key role in creating a work environment that supports providers.

Pfaff, K. A., Freeman-Gibb, L., Patrick, L. J., DiBiase, R., & Moretti, O. (2017). Reducing the “cost of caring” in cancer care: Evaluation of a pilot interprofessional compassion fatigue resiliency programme. Journal of Interprofessional Care, 31(4), 512–519.
This article introduces the important concepts of inter-professional collaboration to provide a compassionate patient experience.

Reed, S. B. (2017). Five key attributes of leadership: engaging and motivating employees are critical obligations of healthcare leaders. Healthcare Financial Management, 7, 48.
Managers set the stage for an organizational culture that supports a motivated workforce. This article presents an overview of critical leadership attributes that work to achieve motivation.