PM-4610 v1

Lutzker, D. (2002). Practical quality management for project managers. Paper presented at Project Management Institute Annual Seminars & Symposium , San Antonio, TX. Newtown Square, PA: Project Management Institute.
A primer on quality for the project manager. Define, refine, measure, and succeed.

Crawford, L. & Dorle, J. (2006). Quality first. PM Network, 20(5), 42–47.
Identifying people and process issues in projects that negatively impact quality.

Rever, H. (2007). Quality in project management—a practical look at chapter 8 of the PMBOK® guide. Paper presented at PMI® Global Congress 2007—Latin America, Cancún, Mexico . Newtown Square, PA: Project Management Institute.
A practical review of quality in project management.

TED Ideas Studio. (2019). How one team turned a sprint project into a marathon success. [Video, 3:02]. TED.
An example of application of quality management processes in project management.