PMI. (2019). Quality control: We asked the project management community: How do you overcome common problems during testing phases? PM Network, 33, 62–63. Discusses common quality control problems that arise in product testing and how to solve them.
Griffin, J. A. (2015). Have you seen my bulldozer? A case study on why integrating the execution of risk and quality processes are critical for project success. Paper presented at PMI® Global Congress 2015—North America, Orlando, FL . Newtown Square, PA: Project Management Institute. A case study that examines the impact of the failure to implement quality control processes.