Enhancing Consumers' Affection for a Brand Using Product Design
Kumar, M., Townsend, J. D., & Vorhies, D. W. (2015). Enhancing consumers’ affection for a brand using product design. Journal of Product Innovation Management, 5, 716.
The authors studied the impact of product level design-based values on the consumers’ overall affective brand-level outcomes for the brand. Product design provides social value and emotional value. The authors found that these had a bigger influence on affection for the brand than functional value or economic value.