HRM-7007 v3 : Cultural Issues

Claes, M.-T. (2020). Learning other cultures: Cultural intelligence is an essential skill for graduates who take international jobs or work on diverse teams. BizEd, 19(2), 47–50.
This article discusses the importance of cultural intelligence when working with diverse populations.

Clark, J. M., & Polesello, D. (2017). Emotional and cultural intelligence in diverse workplaces: Getting out of the box. Industrial & Commercial Training, 49(7/8), 337–349.
This article reviews both emotional and culture intelligence in a diverse work setting.

Janssens, Maddux, W. W., & Nguyen, T. (2019). Globalization: Current issues and future research directions. Negotiation and Conflict Management Research, 2, 174-185.
The importance of this article is to review the key challenges of dealing with an increasingly globalized workplace from a psychological perspective.

McCarroll, J. (2018). Flexibility, inclusivity and a sense of purpose. NZ Business + Management, 32(8), M18–M19.
This article takes a multi-dimensional approach to creating workplaces where people trust and respect each other regardless of gender, race, age, ethnicity, etc.

SHRM (n.d.). Engaging and integrating a global workforce.
This resource from SHRM gives a high-level overview of the evolving global workforce and the impact that diversity initiatives within this setting.

Sang Kim Tran. (2017). Google: A reflection of culture, leader, and management. International Journal of Corporate Social Responsibility, 2(1), 1–14.
The importance of this resources is to review the cultures and subcultures of Google. It gives the reader a real-life scenario on how this is implemented within U.S. based company.

Yih-Teen Lee, & Yuan Liao. (2015). Cultural competence: Why it matters and how you can acquire it. IESE Insight, 26, 23–30.
The importance of this article is to review how companies might identify and make better use of the attributes offered by multi-cultural managers and employees.