TIM-8430 V2

Pachory, A. (2019). Mastering the seven dimensions of the business/technology alignment. ProQuest Ebook Central.
Read Chapter 6: The Functional Focus.
This chapter discusses the implications of maintaining functional silos and the need to define and maximize the business value of technology through the understanding of the cost-benefit formula.

Beckman, M. (2019). Why things break: Just the facts: A root cause failure analysis takes the guesswork out of downtime. Plant Engineering, 73(3), 34.
This article details the process of implementing the root cause approach in systems-related problem-solving.

Vo, B., Kongar, E., & Suarez-Barraza, M. F. (2020). Root-cause problem solving in an industry 4.0 context. IEEE Engineering Management Review, 48(1), 48–56.
This article provides a detailed approach to problem-solving using root cause analysis. Visual diagrams (fishbone, flowchart, and process) detail the root cause methodology as applied to a manufacturing case study.

Lucidchart.com (n.d.). How to make a data flow diagram.
This tutorial describes how to create a data flow diagram to show the movement of data throughout an organization’s business processes.

Ambarwati, A., & Ratulangi, A. D. (2017). Evaluation of information technology implementation in business goal (improve and maintain business process functionality) at economic development group of East Java representative office. 2017 International Conference on Sustainable Information Engineering and Technology (SIET), 68–73.
This research article details an IT/IS implementation evaluation using a Balanced Scorecard to determine the extent of alignment between IT goals and the organization’s business objectives.

Cahyapratama, A., & Sarno, R. (2018). Gap analysis of business processes using behavioral, structural, and semantic similarity calculations. 2018 2nd East Indonesia Conference on Computer and Information Technology (EIConCIT), Computer and Information Technology (EIConCIT), 192–196.
This article discusses a study conducted to calculate the gap value using a business process model matching technique. Similarities in and possible overlap between business processes are discussed.

Pramono, S. N. W., Ulkhaq, M. M., Rahario, R., & Ardi, F. (2018). A gap analysis on the implementation of safety management system in an airport: A case study. 2018 4th International Conference on Science and Technology (ICST), Science and Technology (ICST), 1, 1–6.
This article discusses a gap analysis study on the scheduling system for arrival and department of aircraft, and the extent to which safety protocols are met.

Granulo, A., & Tanovic, A. (2020). The advantage of using SWOT analysis for companies with implemented ITIL framework processes. 2020 43rd International Convention on Information, Communication and Electronic Technology (MIPRO), 1656–1661.
This article describes the need to use strategies to analyze organizational products and services to best understand where improvements can be made. A SWOT analysis and gap analysis process implementation to determine focus areas for improvement are described.