LibGuides: CJ-7101: Management Issues in Justice Agencies: Week 7 Resources

Week 7 Resources

Allen, J.M., & Sawhney, R. (2019). Administration and management in criminal justice: A service quality approach (3rd ed.). Sage Publications.

Read Chapter 14.

This chapter explains the conclusion of all the ideas in the book by placing the customer at the center of the criminal justice organizations.

Access your Redshelf book in the Getting Started module of the course or click on Bookshelf in the top navigation bar of the course.

The Relationship Between Citizen Oversight and Procedural Justice Measures in Policing: An Exploratory Study
Holliday, B. S., & Wagstaff, J. J. H. (2021). The relationship between citizen oversight and procedural justice measures in policing: An exploratory study. American Journal of Criminal Justice: The Journal of the Southern Criminal Justice Association, 1-22.
This article shows the use of citizen review boards to improve the police-community relationship. Using citizen participation is the framework of this signature assignment.

Allen, J.M., & Sawhney, R. (2019). Administration and management in criminal justice: A service quality approach (3rd ed.). Sage Publications.

Chapters 9, 10 and 11.

Access your Redshelf book in the Getting Started module of the course or click on Bookshelf in the top navigation bar of the course.