MSOL-5104 v4

König, A., Graf-Vlachy, L., Bundy, J., & Little, L. M. (2020). A blessing and a curse: How CEOs' trait empathy affects their management of organizational crises. Academy of Management Review, 45(1), 130-153.
In this research, you can see the effects of empathy on the part of the CEO and how that has an effect on crisis management. The authors argue that CEOs who are highly empathetic will naturally recognize warning signs of crisis more quickly than others and position themselves to gain greater stakeholder appreciation.

Oroszi, T. (2018). A preliminary analysis of high-stakes decision-making for crisis leadership. Journal of Business Continuity & Emergency Planning, 11(4), 335-359.
In this article, you will examine how decision-making skills are a critical part of crisis leadership. You will identify fundamental decision-making traits that guide leaders to effective decision-making during times of crisis.

Rao, M. S. (2021). Action steps to overcome the organizational crisis.The Journal of Values-Based Leadership, 14(1), 143.
This work recommends innovative techniques and tools that can be used to avoid a crisis within the organization and therefore ensure organizational effectiveness and success. You will examine the concept of “calm leadership” and “soft leadership.” Inspiring examples come from Abraham Lincoln, Winston Churchill, and Boris Yeltsin, to name a few.