LibGuides: MHA-5005 v3: Week 7 Resources

Week 7 Resources

The Healthcare Quality Book by David B. Nash; Maulik Joshi; Elizabeth R. Ransom; Scott B. Ransom
ISBN: 9781640550537

Publication Date: 2019-04-01

Clapper, C. (2019). Safety science and high reliability organizing. In In D. B. Nash, M. Joshi, E. R. Ransom, & S. B. Ransom (Eds.), The healthcare quality book: Vision, strategy, and tools (4th ed., pp. 329-362). Health Administration Press.
Read Chapter 10. In Chapter 10, you will learn about the practices that successful health administrators use to improve safety and health care quality.

IHI Quality Improvement Essentials Toolkit
Institute for Healthcare Improvement Quality Improvement Essentials Toolkit. (n.d.).
At this link, you will find a resource titled Driver Diagram that you will need to download and complete for this week’s assignment. You may be prompted to create an account to access the IHI Toolkit and the Driver Diagram.