The Healthcare Quality Book by Maulik S. Joshi; Elizabeth R. Ransom; David B. Nash; Scott B. RansomISBN: 9781567935905
Publication Date: 2014-04-01
Joshi, M. S., Ransom, E. R., Nash, D. B., & Ransom, S. B. (2014). The healthcare quality book: Vision, strategies, and tools (3rd ed.). Burlington, MA: Jones & Bartlett.
Read Chapter 9 (eBook in Library)
Read Chapter 12 (eBook in Library)