Essential Interviewing: A Programmed Approach to Effective Communication
Evans, D.R, Hearn, M.T., Uhlemann, M.R., & Ivey, A.E. (2017). Essential Interviewing: A Programmed Approach to Effective Communication (9th ed.). Cengage Learning.
Review Chapter 4
Access the Redshelf book from your course, in the Getting Started module, or from the Bookshelf link on the top navigation bar.
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