MSW-6006 v1

Araque & Weiss (2019). Leadership with impact: Preparing health and human service practitioners in the age of innovation and diversity. Oxford University Press.
Chapter 10: Organizational Strategic Planning
This chapter discusses the importance of organizational culture and leadership innovation.
Ch. 12: Confliction Resolution and Negotiation Strategies
This chapter discussed conflict resolution strategies.
Ch. 13: Leadership and Crisis Response
This chapter discusses effective triage models and other crisis response strategies.

Archer-Kuhn, B., Bouchard, T. T., & Greco, A. (2014). Creating an EBP framework on a journey to becoming an EBP agency: Pioneers in the field of children’s mental health. Journal of Evidence-Based Social Work, 11(1-2), 2–17.
This article discusses agencies servicing children, youth, and families have been particularly pressured to demonstrate service effectiveness and accountability by government funders. The human service fields have not fully embraced research evidence into the organizational culture creating a challenge of introducing research evidence into agencies.

Fernando, R. (2018). I love the profession, but hate where I work: Remembering the value of organizations in social work practice. Reflections : Narratives of Professional Helping, 24(1), 45–55.
The author implores practitioners and educators alike to consider that effective organizational practice is an essential part of social work practice.

Hyde, C. A. (2012). Organizational change rationales: Exploring reasons for multicultural development in human service agencies. Administration in Social Work, 36(5), 436–456.
This article examines how rationales for organizational change shape the subsequent change effort. The change process in question is multicultural development in nonprofit human service agencies. Analysis is based on interviews with consultants and practitioners experienced in multicultural development.

van Breda, A. D. (2016). Building resilient human service organizations. Human Service Organizations, Management, Leadership & Governance, 40(1), 62–73.
This paper presents a three-legged conceptual model of organizational resilience, based on empirical research and theory, comprising system, staff, and service models.

Graduate Studies Support Center. (2023). NCUOne. National University.