Skip to Main Content

Learning Technology - ASC

Guides and Videos

NCUOne Essentials
NCUOne Videos

Kaltura Resources

Logging into NCUOne

Visit: https://welcome.ncu.edu/

Note: Login with your o365.ncu.edu email address (first letter of first name, period, last name, and last 4 of your student ID). Ex: a.smith7374@o365.ncu.edu

NCUOne login link

Enter your password and click Sign In to enter the NCUOne Platform.

Enter password screen

If this is the first time logging into NCUOne, you will need to accept your course.

Access your course by clicking on the selected course under the My Courses widget. Click on the button for the course you want to access.

My Courses widget with red square around My Courses title-caret

You can also access your courses from the Select a course icon in the top navigation bar.

Red arrow pointing to waffle icon with red square around it

Troubleshooting Common Login Issues

Password

Forgot Password: If you forget your password go to https://welcome.ncu.edu and click the option Forgot Password.

Forgot password link highlighed  

The security captcha is case sensitive and contains a space.

Forgot password captcha example

Error Messages

If You Receive the Following Error: Sorry, but we’re having trouble signing you in. We received a bad request.

These errors can occur before you are prompted to enter your email and password to log in. This will indicate what is causing the bad request, and the most common cause is the browser remembering a previous Microsoft login (including personal outlook.com, live.com, hotmail.com accounts, @email.ncu.edu accounts, o365 accounts associated with work or another institution, etc.).

How to Fix the Issue:

a. Try a different browser

b. Try using incognito or private browsing

a. Internet Explorer: Private Browsing – Press Ctrl+Shift+P, or at the Gear icon in the top right corner click and select Safety and InPrivate Browsing

b. Firefox: Private Browsing – From the 3 bold lines in the top right, click and select New Private Window

c. Chrome: - Incognito Browsing – Press Ctrl+Shift+N, or at the 3 dots in the top right corner, click and select New Incognito Window

c. Clear your cookies and cache (http://www.refreshyourcache.com/en/home/)

 

If You Receive the Following Error: We don’t recognize this user ID or Password. Be sure to type the password for your work or school account.

a. Have you created your account? This is done through password reset or the final step of the enrollment process.

b. Try resetting your password using the instructions above *There is a wait time for the passwords to fully sync, up to 20 minutes

c. Contact the Service Desk for additional assistance if none of these steps resolve the issue

 

Course Acceptance Process

If you are taking more than one course at a time, you will need to complete this process for each course.

Once you have accepted your course, you will see it listed on the homepage in My Courses and Resources section.

When you start a new course in NCUOne, you will need to complete the Course Acceptance process.

On the NCUOne homepage, you will see an icon called Course Acceptance in the My Courses and Resources widget.

Course acceptance module

Click this option and follow the steps to accept your course. If you are taking more than one course at a time, you will need to complete this process for each course.

You can also access and accept your courses in the Select a course dropdown in the top navigation toolbar. Course Acceptance is not available prior to the start date of your course.

Red arrow pointing to waffle icon with red square around it

Mobile Applications for Productivity

What is NCUOne?

NCUOne is NU's learning management system for students taking courses in the one-to-one model, where you can view your courses, receive important announcements, access The Commons, and link to various resource centers, including the Library, Academic Success Center, and Dissertation Center. 

What is NU Brightspace?

NU Brightspace is NU's learning management system for students taking courses in the class-based model, where you can view your courses, receive important announcements, and link to various resource centers, including the Library, and Academic Success Center.


Installing the Brightspace Pulse by D2L Corporation Mobile App for Access to NCUOne or NU Brightspace

Access to NCUOne and NU Brightspace is provided through the Brightspace Pulse by D2L Corporation mobile app. The app allows you to stay connected and on track with your courses by providing an easy view of calendars, readings, assignments, grades, and news. You'll also receive real-time alerts and updates for important announcements or when new grades are available. 


Accessing NCUOne/NU Brightspace through the Brightspace Pulse App

  1. Once you have installed the Brightspace Pulse app on your device, click Get Started and follow the prompts that follow to access NCUOne or NU Brightspace.                                                                                                       Get Started screen for Brightspace Pulse Mobile App                                                                                                                                                                                                                                              
  2. Students in NCUOne will search for Northcentral University in the institution search bar and select Northcentral University ncuone.ncu.edu. Students in NU Brightspace will search for National University.                                       Select institution in Brightspace Pulse Mobile App as Northcentral University ncuone.ncu.edu                                                                                                                                                                                                                                               
  3. Login to the app using your NU email account and password credentials.                                                                                                                                                                                                                                     
  4. Access course content, calendars, and updates from within the app.                         Access course content in Brightspace Pulse App Access calendars in Brightspace Pulse Mobile App Access updates and announcements through Brightspace Pulse Mobile App

What is CamScanner? 

CamScanner is a free scanner app that helps users scan, edit, store, and sync contents across smartphones, iPads, tablets, and computers. Turn your smartphone into a PDF scanner and save content in multiple file formats.


Installing the CamScanner App


CamScanner App Features

  • Free Mobile Scanner: Scan documents into a clear or sharp image or PDF to share via email, save to your cloud, or send to print.
  • Optimize Scan Quality: Smart cropping and auto enhancing to make text and graphics look sharp.
  • Share PDF/JPEG files: Easily share documents in PDF or JPEG format with others via social media, email attachment or sending a document link.
  • Air Print: Instantly print out documents from CamScanner to a nearby printer using AirPrint.

NCUOne/NU Brightspace 2.0 Mobile Access

Log In To Mobile Site

NCUOne and NU Brightspace has  accessibility across most devices. In the mobile web browser, go to ncuone.ncu.edu (one-to-one modality) or login.nu.edu (class-based) and enter your username and password.

Pick an account  Enter password screen

The homepage looks very similar to the desktop version with a minor change. Courses can be accessed by clicking on the icon or the link. Clicking on this icon will direct users to a menu of options.

Homepage with course menu highlighted

 

Accessing courses

Click on the icon to view all courses. 

Homepage with course menu highlighted  List of courses in course menu

 

Submitting assignments

Similar to the desktop version, students are able to access the weekly course content.  

List of weekly course content

Click on the assignment icon to upload an assignment saved on your mobile device.

Assignment upload icon

To begin, click on the upload button and select the document to be turned in.

Submit an assignment screen upload button

The “Submitted Successfully” box will appear if the upload was successful.

Submit an assignment screen Submitted Successfully  Submit an assignment screen showing docx file