LibGuides: COM300: Week 3 Resources

Module 3 Required Resources

Interpersonal Communication

Read Chapters 7, 10, 11.

Floyd, K. (2021). Interpersonal communication (4th edition). McGraw Hill.

Access your textbook via the Bookshelf tab in the top navigation bar of your course.

Ways of Listening

The Art of Listening | Simon Sinek
Simon Sinek. (2021, October 27). The art of listening | Simon Sinek [Video]. YouTube.
This video emphasizes listening as a vital skill in interpersonal communication. Simon Sinek discusses how this facilitates genuine dialogue, builds trust, and fosters mutual understanding. It illustrates the transformative power of empathetic listening in resolving conflicts and creating meaningful connections, highlighting its applicability in various contexts, from personal relationships to global politics.
Chapter 2: An Outcomes Approach to Listening
Brownell, J. (2019). Chapter 2: An outcomes approach to listening. In The listening advantage: Outcomes and applications. Taylor & Francis Group.
This chapter discusses the HURIER model, a simple approach to listening. Its components cover nearly every listening situation, including hearing, understanding, remembering, interpreting, evaluating, and responding. This framework provides practical guidance in helping you achieve your desired outcomes as an effective listener.

Interpersonal Relationships in Close Relationships

The 5 Types of Couples
Gottman, J., & Gottman, J. (2024, March 5). The 5 types of couples. The Gottman Institute.
This resource covers Gottman's five types of couples: Conflict-Avoiding, Validating, Volatile, Hostile, and Hostile-Detached. It provides a nuanced understanding of relationship dynamics, emphasizing the importance of communication patterns and emotional regulation in maintaining healthy relationships.
Communication Privacy Management Theory
Hahn, A., PhD. (2024). Communication privacy management theory. Salem Press Encyclopedia.
This resource explores the Communication Privacy Management (CPM) theory, highlighting its relevance across various communication platforms (primarily social media). It provides a foundational understanding of self-disclosure processes and privacy management, crucial to comprehending how individuals navigate personal boundaries in interpersonal interactions.

Interpersonal Conflict

Four Horsemen of the Apocalypse | The Gottman Institute: Relationship Behaviors that Lead to Failure
The Gottman Institute. (2014, December 15). Four horsemen of the apocalypse | The Gottman Institute: Relationship behaviors that lead to failure [Video]. YouTube.
This video introduces Gottman's "The Four Horsemen of the Apocalypse"—criticism, contempt, defensiveness, and stonewalling—as detrimental communication patterns that predict relationship failure with over 90% accuracy. It provides evidence-based strategies to improve communication and maintain healthy relationships, making it a crucial resource for understanding and mitigating negative interaction patterns.
he 5 Conflict Styles - Which is Yours?
Brainy Dose. (2023, May 4). The 5 conflict styles - which is yours? [Video]. YouTube.
This video explores five primary conflict styles: Avoiding, Accommodating, Competing, Compromising, and Collaborating. It provides insights into conflict management, emphasizing the importance of self-awareness and adaptability in maintaining healthy and productive relationships.

Invest in Your Relationship: The Emotional Bank Account
The Gottman Institute. (2018, May 21). Invest in your relationship: The emotional bank account | The Gottman Institute [Video]. YouTube.
This video explores Gottman's metaphor of the "emotional bank account" to explain the balance of positive and negative interactions that distinguishes successful relationships from those that fail. It underscores the importance of daily positive interactions and attentive communication in fostering solid and enduring relationships.