Handbook of Web SurveysBiffignandi, S., & Bethlehem, J. (2021). Handbook of web surveys, John Wiley & Sons, Incorporated. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/nu/detail.action?docID=6538929.
Read Chapter 6: Web Surveys and Other Modes of Data Collection. This chapter provides a historical context for surveys and a practical description of essential elements of survey quality: accuracy and validity.