Daniels, A. C. (2014). Performance management (5th ed.). Aubrey Daniels International. ISBN-13: 978-0-937100-25-7.
Chapter 3: Business IS behavior
Explores the concept that all business operations fundamentally involve human behavior. It connects organizational success to the principles of behavior analysis and performance management. This chapter is crucial for learners to grasp how behavior-focused strategies can optimize processes, employee performance, and overall organizational health.
Reid, D. H., Parsons, M. B., & Green, C. W. (2021). The supervisor's guidebook: Evidence-based strategies for promoting work quality and enjoyment among human service staff (Vol. 4). Habilitative Management Consultants, Inc. ISBN: 0964556251.
Chapter 1: The Importance of Supervision:
Emphasizes the critical role supervisors play in shaping employee performance and organizational outcomes. It discusses how effective supervision, rooted in behavior analysis, can improve staff productivity and satisfaction. Reviewing this chapter is vital for understanding how supervisors can positively influence workplace dynamics through evidence-based management practices.
(Textbook can be accessed under the Getting Started module)
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