PM-4610 v1

Dixon, W. L. (1987). Quality Management. PM Network, 1(3), 15–18.
Quality management in project management reviewed.

Knutson, J. (2003). Project quality: The sequel. PM Network, 17(1), 50–52.
Establishing quality metrics.

Petrick, J. A. & Kloppenborg, T. J. (2002). Initiating and planning stages of project quality management. Paper presented at Project Management Institute Annual Seminars & Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
Review of five-stage approach to project quality process model.

Fister Gale, S. (2019). Going to extremes: Out-of-the-ordinary project sites force teams to prepare for the worst. PM Network, 33(8), 28–35.
Discusses project planning and quality management in projects with extreme physical environments.

Teller, A. (2016). The unexpected benefit of celebrating failure. [Video, 15:25]. TED Talks.
This video explains how failures can lead to improved quality on a project.