DHA-7004 v2

Arif, S., Cryder, B., Mazan, J., Quiñones-Boex, A., & Cyganska, A. (2017). Using patient case video vignettes to improve students' understanding of cross-cultural communication. American Journal of Pharmaceutical Education, 81(3), 1–11.

American Speech-Language-Hearing Association. (2010). Cultural Competence Checklist: Personal reflection.

Cheney, C. (2017). Healthcare’s Consolidation Landscape: Market and regulatory factors have unleashed a wave of merger, acquisition, and partnership activity that is changing the delivery of healthcare services. HealthLeaders Magazine, 20(5), 16–26.

Harrison, J. S., & Thompson, S. M. (2014). Strategic management of healthcare organizations: A stakeholder management approach. ProQuest Ebook Central
Read Chapter 4: Analysis of the Organization and Its Stakeholders

Kreps, G. L. (2014). Evaluating health communication programs to enhance health care and health promotion. Journal of Health Communication, 19(12), 1449–1459.

Ruben, B. D. (2016). Communication theory and health communication practice: The more things change, the more they stay the same. Health Communication, 31(1), 1–11.

Schiavo, R. (2013). Health communication: From theory to practice. ProQuest Ebook Central
Read Chapter 1: What is Health Communication?
Read Chapter 10: Overview of Health Communication Planning Process

Warren, T. L. (2005). Cross-cultural communication: Perspectives in theory and practice. ProQuest Ebook Central
Read Chapter 1: Introduction