DMFT-8716

Behrens, M., Colvin, A. J. S., Dorigatti, L., & Pekarek, A. H. (2020). Systems for conflict resolution in comparative perspective. ILR Review, 73(2), 312–344. https://doi.org/10.1177/0019793919870800
Looks at cultural elements of conflict and conflict resolution.

Chua, R., & Jin, M. (2020). Across the great divides: Gender dynamics influence how intercultural conflict helps or hurts creative collaboration. Academy of Management Journal, 63(3), 903–934. https://doi.org/10.5465/amj.2016.1319
Highlights not just the nature of intercultural conflict and the difficulties in collaborative efforts but shows how gender interact to influence that collaboration.

Ramirez Marin, J., Olekalns, M., & Adair, W. (2019). Normatively speaking: Do cultural norms influence negotiation, conflict management, and communication? Negotiation & Conflict Management Research, 12(2), 146–160. https://doi.org/10.1111/ncmr.12155
Discusses the importance of understanding social norms.

Tamayo, J. P. M., & Terrion, J. L. (2023). “Un paso atrás, dos adelante”: Reporting the experiences of Spanish-speaking Latin Americans navigating and adapting to the Canadian workplace. Journal of International Migration and Integration, 1–25. https://doi.org/10.1007/s12134-023-01046-4
While this article looks at people living and working in Canada, the concepts are just as applicable to people working here in the United States. Many professionals come from other countries working in English, which may not be their primary language. When someone cannot express themselves, this can lead to difficulties in resolving disputes.